To easily manage your requests, you can use various functions to filter, sort, and group them. This gives you better visibility and makes it easier to focus on what matters most.
Use filtering options to display only the requests relevant to you. You can filter by department or user and specify your criteria to quickly find the right information.
You can change how your requests are sorted. By default, they are sorted by response time, but you can also choose to sort them by shift title, when the inquiry was sent, or start time of the shift. This allows you to customize the view to suit your needs.
For a better overview, you can group inquiries. For example, you can group them by customer, making it easy to see all inquiries related to a specific client. You can also create subgroups to adjust the level of detail.
It’s easy to select and manage multiple requests at once. The blue context menu provides quick access to common actions, saving you time.
To streamline your workflow, you can save your filter settings in separate tabs by clicking the plus icon next to No filters. This allows you to switch between different inquiries views with a single click. If you make changes, you can easily reset the tab settings.
